The region’s testing provider, Labtests, used Medinz to alert GPs that some Labtests branches were closed and to ask them to delay routine blood tests until power could be restored. The response was significant and rapid: weekly test collections fell from 12,000 to 3,000, helping Labtests to prioritise critical work.
Healthpoint is a trusted digital health company supporting healthcare providers and organisations across New Zealand and Australia. We deliver smart, integrated digital tools that improve communication coordination and access to care. Our suite of tools enables better-informed decisions, more efficient service delivery and stronger connections across the health system.
Purpose-built Products

Healthpoint Directory
Findable, accurate information about publicly and privately funded health and social services.

Healthpoint API
Integrate Healthpoint’s real-time, accurate data into your digital platforms.

MEDINZ
Secure, fast clinical messaging to keep health teams informed during emergencies and routine care.

Emergency Planning (ERPT)
An easy-to-use tool for emergency response and business continuity planning.
Healthpoint is a human-centered company providing solutions for New Zealanders and health providers to connect to the care they need.
Trusted by national and regional health authorities
Designed for public and private sector collaboration
Purpose-built for primary care and community health

Why Healthpoint?
- Clear, trusted access – making health and social services easier to find, understand and navigate
- Support for providers – helping providers stay visible, accurate and connected – with less admin
- Equity by design – building tools and infrastructure that improve equitable access across Aotearoa
Thank you Will for arranging the call to set-up our service. It was so informative and helpful. You have made my first foray into editing Healthpoint easy and happy.
Healthpoint gives our [Telehealth] teams confidence. When someone calls for support, we know we’re guiding them to the right care, close to home, with the most current information.
We trust Healthpoint to publish high quality, relevant information about our hospital network. They have disciplined processes to keep that information up-to-date and we have confidence and trust in them as an information partner.
It’s a very valuable thing to have a platform that is trusted by Māori.
I had the occasion to utilise the ERPT two and half weeks ago – in the early hours when our practice was broken into and set on fire. I am glad I put the time into completing the resource and used it to enact our emergency plans.
Latest News

What we’re seeing: Private providers strengthening visibility and access
Across the private health sector, we’re seeing a clear shift toward more structured, localised service visibility - with a focus on improving referrals and patient navigation.
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Medinz keeps Auckland safe in a measles outbreak
A coordinated response - During a fast-moving measles outbreak, Medinz enabled public health teams to deliver urgent, targeted communications to thousands of clinicians across Auckland.
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Healthpoint celebrates a double decade of helping Kiwis make more informed health choices
Healthpoint celebrates a double decade of helping Kiwis make more informed health choices.
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Scaling a community-led initiative nationally
Protected&Proud partnered with Healthpoint to scale a community-led contraception platform from regional to national - without building or maintaining their own service directory.
Read morePrimary care holiday hours reporting
Healthpoint holiday hours reporting provides Health New Zealand with accurate, consistent information to support effective holiday planning, afterhours support and emergency response management, while removing sector-wide duplication of effort and workload.

Medinz – An assessment of an inter-organisational communication tool
In this report, the University of Auckland examines the barriers and solutions to effective public health communication during an emergency.
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Healthpoint and Whakarongorau Aotearoa formalise partnership
A decade-long partnership takes its next step, with Healthpoint and Whakarongorau Aotearoa signing a Memorandum of Understanding to support clearer, more connected health navigation.
Read moreSearch Refining Tool: What services are open now
Searches on the Healthpoint website are fast and easy, especially if you need to visit a service in a hurry.
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Health tech that empowers patients
Two years after her father passed away from a chronic illness, Kate Rhind felt driven to launch Healthpoint.
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Healthpoint transforms healthcare delivery with SNOMED implementation
Empowering frontline professionals to seamlessly match patient needs with health services.
Read moreAppointment booking enabled on Healthpoint
Appointment booking is now easier than ever on Healthpoint. ‘Book an appointment’ buttons are now on provider profiles and search refine pages throughout Healthpoint, making it easier for whānau to find and book care directly.

Powering telehealth through trusted information
Improving access to care through partnership - How Healthpoint and Whakarongorau Aotearoa work together to support some of Aotearoa’s most relied-on health and wellbeing services.
Read moreTalk to Us Today
We are New Zealand and Australia’s trusted experts, bringing people and healthcare practitioners fairer access online – where and when you need it.






























