I have always enjoyed working with HealthPoint, you offer a vital, trusted service.
Clinical Product & Change Manager
Health NZ
Health NZ
Connecting
Integrated, trusted solutions supporting healthcare providers and organisations.
Healthpoint is a trusted health company supporting healthcare providers and organisations across New Zealand and Australia. We deliver smart, integrated digital tools that improve communication coordination and access to care. Our suite of tools enables better-informed decisions, more efficient service delivery and stronger connections across the health system.
Purpose-built Products
Healthpoint Directory
Findable, accurate information about publicly and privately funded health and social services.
Healthpoint API
Integrate Healthpoint’s real-time, accurate data into your digital platforms.
MEDINZ
Secure, fast clinical messaging to keep health teams informed during emergencies and routine care.
Emergency Planning (ERPT)
An easy-to-use tool for emergency response and business continuity planning.
Healthpoint is a human-centered company providing solutions for New Zealanders and health providers to connect to the care they need.
Trusted by national and regional health authorities
Designed for public and private sector collaboration
Purpose-built for primary care and community health
Why Healthpoint?
- Clear, trusted access – making health and social services easier to find, understand and navigate
- Support for providers – helping providers stay visible, accurate and connected – with less admin
- Equity by design – building tools and infrastructure that improve equitable access across Aotearoa
It’s a very valuable thing to have a platform that is trusted by Māori.
Hinerangi Barr
I had the occasion to utilise the ERPT two and half weeks ago – in the early hours when our practice was broken into and set on fire. I am glad I put the time into completing the resource and used it to enact our emergency plans.
Majella
Practice Manager at BMC Doctors
Practice Manager at BMC Doctors
Healthpoint gives our [Telehealth] teams confidence. When someone calls for support, we know we’re guiding them to the right care, close to home, with the most current information.
Glynis Sandland, Chief Executive Officer
Whakarongorau Aotearoa
Whakarongorau Aotearoa
The region’s testing provider, Labtests, used Medinz to alert GPs that some Labtests branches were closed and to ask them to delay routine blood tests until power could be restored. The response was significant and rapid: weekly test collections fell from 12,000 to 3,000, helping Labtests to prioritise critical work.
Source: Case Study,
Significant 5-day Weather Event
Significant 5-day Weather Event
Thank you Will for arranging the call to set-up our service. It was so informative and helpful. You have made my first foray into editing Healthpoint easy and happy.
Frederick
Royal Heights Doctors
Royal Heights Doctors
Working in Partnership
Latest News
Appointment booking enabled on Healthpoint
Appointment booking is now easier than ever on Healthpoint. ‘Book an appointment’ buttons are now on provider profiles and search refine pages throughout Healthpoint, making it easier for whānau to find and book care directly.
Health tech that empowers patients
Two years after her father passed away from a chronic illness, Kate Rhind felt driven to launch Healthpoint.
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Healthpoint at the Collaborative Aotearoa Conference 2026
The Collaborative Aotearoa Conference brought together voices from across the sector, creating space for shared learning and a collective focus on improving access to care for whānau across Aotearoa.
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Healthpoint and Whakarongorau Aotearoa formalise partnership
A decade-long partnership takes its next step, with Healthpoint and Whakarongorau Aotearoa signing a Memorandum of Understanding to support clearer, more connected health navigation.
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Medinz keeps Auckland safe in a measles outbreak
A coordinated response - During a fast-moving measles outbreak, Medinz enabled public health teams to deliver urgent, targeted communications to thousands of clinicians across Auckland.
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‘Ask Healthpoint’ launches to help New Zealanders find health services faster
Healthpoint has launched Ask Healthpoint, an AI-powered health service navigation tool that helps people find trusted local health and wellbeing services using everyday language, multilingual capability and Healthpoint's trusted national directory.
Read morePrimary care holiday hours reporting
Healthpoint holiday hours reporting provides Health New Zealand with accurate, consistent information to support effective holiday planning, afterhours support and emergency response management, while removing sector-wide duplication of effort and workload.
Medinz – An assessment of an inter-organisational communication tool
In this report, the University of Auckland examines the barriers and solutions to effective public health communication during an emergency.
Read moreSearch Refining Tool: What services are open now
Searches on the Healthpoint website are fast and easy, especially if you need to visit a service in a hurry.
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Ask Healthpoint in the News
Since launching in June 2026, Ask Healthpoint has featured across health, technology and mainstream media, highlighting growing interest in making health and wellbeing services easier to find.
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Healthpoint shares AI health navigation insights at Digital Health AI Summit
Healthpoint's Samantha Burchell shared insights on trust, safety and accessibility in AI-powered health navigation at the Digital Health AI Summit in Christchurch.
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Why we built Ask Healthpoint: A personal story from founder Kate Rhind
Healthpoint founder Kate Rhind shares the personal experience that inspired Ask Healthpoint and the vision behind making health navigation simpler and more accessible for New Zealanders.
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Scaling a community-led initiative nationally
Protected&Proud partnered with Healthpoint to scale a community-led contraception platform from regional to national - without building or maintaining their own service directory.
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Healthpoint connects with physiotherapists at Physiotherapy Conference 2026
Healthpoint connected with physiotherapists at Physiotherapy Conference 2026 in Wellington, showcasing how Healthpoint and Ask Healthpoint help New Zealanders find and access physiotherapy services.
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Empowering Whānau Through Accessible Health Information
When whānau can’t easily find the right service, the impact is felt across the entire system. As AI changes how people search for care, clear, accessible health information is becoming critical to equitable access.
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Healthpoint transforms healthcare delivery with SNOMED implementation
Empowering frontline professionals to seamlessly match patient needs with health services.
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Powering telehealth through trusted information
Improving access to care through partnership - How Healthpoint and Whakarongorau Aotearoa work together to support some of Aotearoa’s most relied-on health and wellbeing services.
Read moreTalk to Us Today
We are New Zealand and Australia’s trusted experts, bringing people and healthcare practitioners fairer access online – where and when you need it.
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