Behind Ask Healthpoint is a simple belief: everyone deserves to find the right healthcare when they need it. Healthpoint founder Kate Rhind shares the personal experience that helped shape this vision.
Posted August 12, 2026
Finding the right healthcare isn’t always straightforward. Knowing where to start, which services are available or even how to describe what you’re looking for can be a challenge.
For Healthpoint founder Kate Rhind, this became deeply personal through her father’s experience navigating the health system. His experience reinforced something that has long been central to Healthpoint’s purpose: equitable access to care starts with access to trusted information.
Making health navigation simpler and more accessible
People increasingly search for information using everyday language, rather than clinical terms or health system terminology.
This was one of the driving forces behind the development of Ask Healthpoint, a free AI-powered health and social services navigator that allows New Zealanders to ask questions in their own words and find relevant services from Healthpoint’s trusted national directory.
Built with a focus on safety, accessibility and ease of use, Ask Healthpoint aims to make finding health and wellbeing services more intuitive and inclusive for people across Aotearoa.
Watch Kate’s story
Hear from Kate Rhind about the personal experience behind Ask Healthpoint and why making health navigation easier matters.
More about Ask Healthpoint
Learn more about how Ask Healthpoint is helping New Zealanders navigate health and social services, and the technology behind it. Learn more
Try Ask Healthpoint for yourself: Ask Healthpoint