Healthpoint shares AI health navigation insights at Digital Health AI Summit

Healthpoint’s Samantha Burchell joined the speaker line-up at the Digital Health AI Summit in Ōtautahi Christchurch in September, sharing insights from the development of Ask Healthpoint, our free AI-powered health and social services navigator.

In her presentation, Trusted navigation for NZ’s health system, powered by AI – whole of person, whole of system, Sam explored the importance of building trust and safety into AI-powered health navigation, while taking a whole-of-person approach to helping people find appropriate services.

The session also highlighted the challenges of balancing equity, accessibility and security when developing AI technology for New Zealand’s health system.

Thanks to Health Informatics New Zealand (HiNZ) for bringing the digital health community together for valuable conversations and connections.