The region’s testing provider, Labtests, used Medinz to alert GPs that some Labtests branches were closed and to ask them to delay routine blood tests until power could be restored. The response was significant and rapid: weekly test collections fell from 12,000 to 3,000, helping Labtests to prioritise critical work.
Stay Connected. Stay Informed.
Medinz is the trusted platform for communicating clinically relevant updates across primary care – keeping providers informed with essential, non-patient-specific information to support every patient interaction.

Why Medinz exists
Primary care providers are on the frontline – providing immediate care, triage, continuity and public health management for their communities.
To do this effectively, they need timely, trusted and relevant information.
Following the 2017 Auckland typhoid outbreak, Medinz was co-designed by Healthpoint and the health sector to enable efficient, two-way digital communication between regional health authorities and primary care.
Advantages of using Medinz
Centralised
Communication Channel
One trusted channel for all clinical communication – reducing duplication and message overload.
Prioritised
Messaging
Updates are clearly triaged – so recipients instantly know what’s critical, urgent, or routine.
Fast Delivery
in Emergency
Practitioners receive essential updates without delay – direct to their pocket (by text) within minutes of message publication.
Easy
Onboarding
GPs can join quickly via their existing PMS credentials or Healthpoint Directory listing.
Readership
Transparency
Publishers can track delivery for confidence of message receipt.
Targeted
Messaging
Messages are distributed by provider type and geography – so recipients only see what’s relevant to them.

Who uses Medinz
Medinz informs teams about emerging diseases, treatment protocols, preventative measures and changes impacting service delivery. Users of Medinz are either Publishers or Recipients. Publishing is backed by a shared way of working and governance structure.
Message Publishers may include:
- Public Health teams
- Primary Health Organisations
- Community Laboratory Organisations
Message Recipients include staff in:
- General Practice
- Community Pharmacies
- Urgent Care and After Hours services
- Hauora Māori and Pasifika providers
- Community Health providers
- Aged Residential Care
- Hospices
- Midwives
Message types
Medinz messages are categorised as Critical, Urgent, Routine or Professional Development.
Critical
Immediate public health alerts eg. Emergency Department closure for flooding
Urgent
Important updates that require timely attention eg. nurse strikes, measles outbreak
Routine
Regular updates and information eg. winter preparedness, changes to a Care Pathway
Professional
Development
Opportunities such as clinical seminars and workshops
Join the Medinz Network
Complete this form to join Medinz and keep your team connected to timely, reliable health communications.
How Medinz has made a difference
University of Auckland Review
Why Medinz was found to be world-leading and suggested for wide-scale use in Aotearoa.


Join the Medinz network
Get in touch with our team to learn how Medinz can work for your needs.




